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Why was my withdrawal cancelled?

If your withdrawal was cancelled, we understand how frustrating this can be. This article explains the most common reasons for withdrawal cancellations and how you can resolve the issue.


Common Reasons for Withdrawal Cancellation

Wagering Requirements

Before withdrawing, you must wager your deposit at least once.

  • Example: If you deposited €10, you need to place bets totalling at least €10 before you can withdraw any winnings.

Our terms and conditions state:
​"In order to withdraw any amount of money from a player account, the full amount of the deposit must be wagered at least once. Glitnor reserve the right to impose a 30% processing fee if any circumstance authorised by them warrants a withdrawal before the full amount is wagered."


What to Do If Your Withdrawal Was Cancelled

  1. Check your email for any messages or instructions from us.

  2. Ensure you have met the wagering requirements.

  3. If you’re still unsure or need help, contact customer service for assistance.


Need Assistance?

If your withdrawal was cancelled, or you have any questions, contact our customer support team. We’re here to help you resolve any issues and get your withdrawal back on track.

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